Es250i Terms & Conditions – Platform Usage Guide

By accessing, registering for, or using any part of the platform es250i, you acknowledge that you have read, understood, and agreed to be fully bound by these Terms & Conditions. This acceptance is valid and binding from the moment you begin using the services of es250i.

If you do not agree with any part of these Terms & Conditions, please discontinue your use of the platform es250i immediately. Continued use of the platform following any amendments to the Terms & Conditions will be considered acceptance of those changes.

Use of the platform es250i is restricted to individuals who meet the following eligibility criteria, without exception:

• At least 18 years old at the time of registration and while using the platform.
• Is legally eligible to participate in online gambling activities under the laws applicable in your jurisdiction.
• Not a member who has self-excluded from the platform es250i or any relevant gambling exclusion programme.
• Not operating on behalf of a third party or business entity – the account es250i is for personal use only.
• Has never had an account closed by es250i due to a prior terms violation.

es250i reserves the right to request proof of age at any time and to suspend or close any account that cannot verify its eligibility. Players who provide false age information are solely responsible for any legal consequences that arise.

Each player is only permitted to hold one (1) account at es250i. Holding multiple accounts — whether under the same name, different phone numbers, or different details — is strictly prohibited and may result in the closure of all associated accounts along with the forfeiture of balances and bonuses.

Upon registration, you agree to provide information that is truthful, accurate, current and complete. This includes:

• Full name as stated on your Malaysian identity card (MyKad) or passport.
• An active, reachable Malaysian phone number.
• A valid and accessible email address.
• Your exact date of birth for age verification.

You are solely responsible for keeping your account password secure es250i yours. Do not share your login credentials with anyone. es250i shall not be held liable for any losses arising from the unauthorised use of your account by a third party.

es250i accepts deposits and processes withdrawals in Malaysian Ringgit (RM) only. Accepted payment methods are:

• Touch 'n Go eWallet
• GrabPay
• DuitNow (QR or phone number)
• Boost eWallet
• ShopeePay
• FPX – Maybank2u, CIMB Clicks, and other major Malaysian banks

The minimum deposit is RM20 per transaction. The minimum withdrawal is RM50 for each request. es250i does not charge any processing fees for standard deposits or withdrawals.

All withdrawals are processed within 1 to 24 hours once the application has been received and verified. In cases where identity verification (KYC) is required, the withdrawal process may take up to 3 business days. es250i reserves the right to request identity verification documents before processing withdrawals that exceed a certain amount.

All bonuses and promotions offered by es250i are subject to the wagering requirements specified. It is the player's responsibility to read and understand the specific terms of each promotion before accepting it. The general bonus terms at es250i are as follows:

• Welcome bonuses and deposit bonuses typically carry wagering requirements of 25× to 35× the bonus value before they can be withdrawn as cash.
• Each bonus may only be claimed once per player or household, unless stated otherwise.
• Bonuses are non-transferable and cannot be directly exchanged for cash unless the wagering requirements have been fully met.
• The validity period of each bonus will be stated in the specific promotion's terms — any bonus not used within its validity period will expire automatically.
• es250i reserves the right to void the bonus of any player found to be abusing the bonus system or employing strategies specifically designed to manipulate wagering requirements.
• The maximum withdrawal amount from bonus winnings may be capped — please check the specific promotion terms for details.

es250i reserves the right to amend, suspend, or terminate any promotion at any time, with or without prior notice. Players will be informed via email or in-platform notifications should there be any significant changes to an active promotion.

All games available on the platform es250i uses a Random Number Generator (RNG) system that has been independently certified by accredited international audit bodies. This ensures that every spin, hand or dice roll is completely random and cannot be manipulated by anyone.

• The outcome of all games is final and cannot be altered once a round or session has ended.
• Any technical malfunction during an active game — such as a dropped internet connection — will be resolved in accordance with the disconnection policy es250i as set by the relevant game provider.
• Players are responsible for ensuring they have a stable internet connection while playing. es250i is not liable for any losses resulting from technical disruptions on the player's end.
• The RTP (Return to Player) for each game is as stated on the relevant game information page and has been independently verified.

Demo or free play mode is available for most slots at es250i and are intended for entertainment purposes only. Winnings in demo mode cannot be converted to real money under any circumstances.

Players es250i are expected to treat other users and platform staff with courtesy and respect at all times. The following behaviour is strictly prohibited at es250i:

• The use of automation software, bots, or any unauthorised method to play or to gain an unfair advantage over other players.
• Any attempt to hack, modify or interfere with the technical infrastructure es250i in any way.
• Collusion between players in multiplayer games to manipulate game outcomes.
• Money laundering or any financial activity that violates Malaysian law.
• The use of violent, abusive, racist, or threatening language in any communication with staff or other players.
• Disclosing another player's personal information without their consent.
• Making false claims or providing misleading information regarding transactions, bonuses, or game outcomes.

es250i continuously monitors all platform activity to detect and prevent fraud and abuse. Any violations may result in immediate action without prior notice.

es250i reserves the right to suspend or close any player account at any time in the following circumstances:

• Violation of any part of these Terms & Conditions.
• Confirmation that the player is under 18 years of age.
• Fraud, money laundering or any activity that violates Malaysian law.
• Requests from Malaysian government authorities or relevant enforcement bodies.
• Multiple account ownership by the same player.
• Requests from players themselves for self-exclusion or account closure.

When an account is closed due to a terms violation, es250i reserves the right to forfeit all pending bonuses and winnings. If the closure is at the player's own request and no violation has occurred, any valid account balance will be returned once the verification process is complete.

Platform es250i is provided "as is" and "as available". While we strive to ensure the platform remains accessible and fully functional, es250i does not guarantee that the service will always be uninterrupted, error-free, or fully secure from all cyber threats.

• es250i shall not be liable for any indirect, consequential, or other losses arising from the use of or inability to use the platform.
• We are not liable for any device damage, data loss, or other adverse effects caused by your use of the platform es250i.
• Any third-party links or content referenced within the platform are provided for players' convenience only — es250i is not responsible for the content or policies of any relevant third parties.

In any circumstance where the liability of es250i is recognised by a court, the maximum compensation that may be claimed from es250i shall not exceed the total amount deposited by the player in the 30 days prior to the claim being made.

es250i reserves the right to modify, add to or amend these Terms & Conditions at any time. Changes will take effect immediately upon publication on the platform. es250i will endeavour to give players advance notice via email or in-platform notification for any changes deemed material.

These Terms & Conditions are governed by and construed in accordance with applicable law. Any dispute arising in connection with these Terms & Conditions or the use of the platform es250i shall first be resolved through the internal complaints resolution process es250i before either party takes further action.

For any enquiries regarding these Terms & Conditions, please contact the es250i via:

• Email: [email protected]
• Live Chat: Available 24/7 within the es250i platform
• Response Time: Under 5 minutes via live chat, 2–4 hours via email